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Since its founding in 1962, FFR Merchandising has steadily evolved into the leading designer, marketer, and value-added supplier of retail merchandising, loss prevention, and operational efficiency solutions that provide substantial value to customers across a wide variety of end markets. FFR continues to serve as a market leading partner built upon innovative product development, expert global sourcing, high-efficiency operations and best-in-class sales and customer support.

Building upon 50 years of experience, reputation and market strength, FFR is the only company in the industry that can offer the strength of 15,000 unique in-stock, custom and made-to-order merchandising products, hundreds of new products annually, more than 100 patents, and creative custom design solutions.

FFR Total Retail Solutions®:
  • The industry's widest selection and largest inventory of in-stock products
  • Highest quality merchandising solutions
  • Expansive manufacturing base and global supply chain
  • Custom product design and engineering
  • Research-driven design planning
  • Start-to-finish production services
  • Global sourcing experts
  • Fulfillment and warehousing
  • Customized distribution
  • Same-day shipping of in-stock products
  • FREE samples (FFR reserves the right to limit quantities and dollar values of free samples)
  • World-class, award-winning customer service

Our products include: sign holders, merchandising systems, literature holders, shelf-edge labeling systems, display hardware and components, ceiling display systems, banner hangers, and a variety of product merchandisers including merchandising strips and display hooks. Our "fresh" line consists of solutions for bakery, deli, floral, food service, meat, non-perishable, produce and seafood merchandising.

Our 350+ associates serve you from facilities throughout the world:
  • 257,000 ft2 headquarters in Twinsburg, Ohio
  • 125,000 ft2 facility in Florence, Kentucky
  • 98,000 ft2 ISO9001:2008 certified manufacturing and distribution center in Chicago, Illinois
  • Sales, service, and distribution facilities in Shenzhen and Shanghai, China
  • Regional offices and distribution centers throughout the United States
  • Worldwide partnerships

FFR Merchandising’s primary areas of expertise include product design and engineering, plan-o-gram and set design, global manufacturing and fulfillment, as well as customer service.

Custom Design & Engineering: Our team of in-house engineers design hundreds of new products each year and have been awarded over 100 patents. Focused on meeting your objectives, our team of experienced designers and engineers use state-of-the-art CAD software, finite element analysis, and rapid prototyping to create innovative merchandising products. FFR Merchandising will design a merchandising solution, manage production, and ship your custom program to your specifications.

Plan-o-gram & Set Design: Our staff of designers and prototype engineers also work with you to create TOTAL RETAIL SOLUTIONS® in our hands-on Design Centers. Our unique centers allow you to test your concepts in a secure store environment, develop new product and concept solutions in collaboration with our team, and experiment to develop an impactful plan-o-gram and set design without disturbing your store.

Manufacturing & Fulfillment: Based on the specific application, our production experts identify the best resources to meet our customers’ needs for quality, price and delivery. Our primary manufacturing processes include plastics molding, fabrication, die-cutting, metal/wire fabrication, and wood fabrication. In addition to production management, FFR Merchandising also provides custom cutting of finished goods; custom bagging, kitting and fulfillment of components and merchandising kits; and inventory and warehousing of more than 10,000 different custom and stock merchandising products. Plus, FFR is proud to service our customers with our ISO9001:2008 certified Chicago manufacturing facility. This certification ensures the best possible service to the market, through standardized internal processes, consistency in product and delivery, and always meeting our customer requirements.

Customer Service: We are dedicated to achieving one goal: "Flawless Customer Service." FFR Merchandising is here to provide what you need, when you need it, every time, with the quality you expect. We offer free product samples so you can test our solutions before you place your order. We ship your order when you need it, even the same day for in-stock items. We package your order any way you want it, in bags of a specified quantity or in kits with other products. And if we don’t have what you need, we can design and deliver the ideal solution quickly. With nearly thirty customer support personnel, we are here to provide outstanding service before and after the sale.

According to a customer satisfaction survey conducted by an independent research firm:
  • Ninety-seven percent (97%) of customers surveyed said they would refer FFR Merchandising to others
  • Ninety-six percent (96%) of customers said FFR Merchandising exceeded their delivery expectations
  • On a scale of 1 to 5, FFR Merchandising received a customer satisfaction rating of 4.6

We are proud to know that our customers think highly of our company – we will continue working hard to exceed your expectations and provide flawless customer support in all areas.

FFR Merchandising Sustainability Mission: FFR Merchandising is committed to raising employee awareness of the impact of our decisions by promoting the implementation of positive environmental initiatives which support sustainability. Our programs focus primarily on three areas—products, facilities and measurement—and include using recycled materials, incorporating renewable and biodegradable product materials, reducing product scrap, implementing facility recycling, reuse programs and energy-efficient lighting, and measuring carbon dioxide and corrugated use reduction.